Uber is a smartphone app that allows users to book and track taxi rides. The service is available in Kenya’s major cities, including Nairobi and Mombasa.
To use Uber, riders must first create an account and add their payment information. Once they have done this, they can request a ride from their current location. Riders will then see the driver’s name, photo, car make and model, and the estimated time of arrival.
The fare is calculated based on the distance of the journey and the time taken. There is also a base fare and a per-minute charge. Uber charges a 25% commission on all fares.
Once the ride is completed, riders can rate their driver out of five stars and provide feedback. Drivers are also rated by riders, and those with low ratings may be removed from the platform.
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The requirements to drive with Uber in Kenya
In order to drive with Uber in Kenya, you must have a valid driver’s license, be at least 24 years old, and have a car that is less than 10 years old.
You will also need to pass a background check and have insurance that meets Uber’s requirements.
Once you have met all of the requirements, you can sign up to drive with Uber by creating an account on the Uber app or website.
After you have been approved to drive, you can start picking up passengers and earning money.
Uber offers a flexible way to earn money on your own schedule, and drivers in Kenya are able to make a good income.
With the high demand for rides in Kenyan cities, drivers are often able to find passengers quickly and make multiple trips per day.
How to sign up to drive with Uber in Kenya
Step 1: Sign up online
You need an email address and a smartphone to sign up online. Go to this link to SIGN UP NOW.
Step 2: Upload your documents
Time for some paperwork. There are some of the documents Uber needs to see:
- National identity card (must be over 24 years old)
- PSV driving license
- Complete a safety screening (Nairobi and Mombasa)
- Complete a Certification session
- Provide a driver profile photo
Step 3: Get a vehicle
Make sure that your vehicle is in excellent working and physical condition so that it meets our standards in Kenya. Once accepted, you will be able to receive uberX and uberCHAPCHAP trips.
Here are some vehicle requirements:
- Model year 2012 and above
- 4-door car
Vehicle paperwork
- Motor vehicle registration book
- PSV insurance
- Vehicle inspection report
- Business Permit
- Partner National ID
Step 4: Activate your account
If you’ve completed all the above steps, congratulations! You’re ready to activate your account and start making money driving for Uber in Kenya.
Tips for making money driving with Uber in Kenya
If you’re looking to make some extra money in Kenya, driving with Uber is a great option. Here are a few tips to help you get started:
- First, sign up to drive with Uber using your car and personal driver’s license. You’ll need to go through a background check and have your car inspected to make sure it meets Uber’s safety standards.
- Once you’re approved to drive, download the Uber app and log in when you’re ready to start picking up passengers.
- When you get a request for a ride, confirm the pickup location and destination with the passenger before starting the trip. This will help avoid any confusion later on.
- During the ride, be courteous and professional at all times. Remember that you are representing Uber, so give your passengers a great experience.
- When you drop off your passengers, be sure to rate them in the app. This helps Uber know which drivers are providing great service and gives feedback to passengers about their experience.
The advantages and disadvantages of driving with Uber in Kenya
Pros:
- Flexible hours
- Can work as much or as little as you want
- You are your own boss
- Can make extra money
- Can meet new people
Cons:
- Not a guaranteed income
- You ay have to work odd hours
- May have to drive in bad weather conditions
- You may have to deal with difficult passengers
- May have to put a lot of wear and tear on your car
Uber contacts Kenya
To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
Can’t access the Uber app?
If you’re a driver looking to get in touch, please dial 0800-724-786.
Riders can access the support line by dialing 0800-724-787.
If you feel unsafe or in a difficult situation and need immediate security help, we have a security company available 24/7.
Nairobi
You can contact the Security unit on: +254733700500
uberChapChap support, please contact: +254733641146
Mombasa
You can contact the Security unit on: +254 733 636 80 or +254 733 700 501
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